I’ve never experienced such attentive service from all the amazing staff members at the Hyatt. Mahmoud and Mohamed Fathy have been so kind and chatty. All the staff are beyond lovely, I really cannot fault the team! They clearly work hard and are devoted to their job. The hotel itself is beautifully designed, it’s not a vast open space with no character. There are nooks and private places to enjoy around the pool, and the dining hall is wonderful. The room is spacious and feels luxurious. It was pristine when we arrived, I’m a stickler for clean floors and sheets and I was not disappointed. The hotel is in new Cairo so a little drive from the plateau, however, it’s worth being slightly further away to experience the calmness and serenity.
I have no complaints about this place. It’s beautiful and clean. The staff was there hand and foot. An hour away from the airport though but that’s fine. Also the food was always on point. Most definitely will be my go to place if I decide to go back to Egypt