Waterside Cafe, JA Block, Sector III, Salt Lake City, Kolkata, West Bengal 700098, India
Salt Lake Stadium,Opposite Swabhumi
Such a bad experience...complete mood spoiler. Very poor hospitality. Table was not given according to the preference however a table was allocated by one of their staff. We were waiting for the menu for so long nobody even asked for water. Then we called up one the the service persons for the menu atleast and we were informed that our table is out of their service area and we need to shift to another table.by the time it was too much from a 5star property and we had decided to leave and we informed the same to one of their service people and he didn't even asked the reason behind it. His attitude was like he is completely fine with the fact that we were leaving without taking the service. That was the first experience of mine at Hyatt and so unexpected from a 5star hotel.
It was an awesome lunch, everything was so perfect including foods premises and staffs hospitality, would love to go there soon
Been there with high expectations also after reading the reviews. Looks and feels amazing, good for photos and thats it! Food is limited ( way way limited options) And quality of food is also far from anything expected. Not even near to any good restaurants let alone five star hotel
On the ground floor of an imposing Hyatt Regency, Kolkata, lays behind a glass facade, Waterside Cafe. A huge kitchen, open 24 hours, is ready to serve patrons with Continental and Indian along with Pasta, Pizzas and great cocktails. The name waterside is given because of the view of the swimming pool from the cafe. The service is prompt here, with waiters quietly doing there chores. The menu comprises of tandoor items as well, but is open at designated hours during the day, i.e. for lunch and dinner. The compact menu leads to fast service. A soothing music is heard in between a clamorous kitchen. The walls of the kitchen have been given an aesthetic look and natural light is gleaming on the tables. Coming to the food items, we had ordered Veg. Fried Rice. The rice was perfectly cooked, with large onion rings added to the vegetables. It gave away a different taste, the onions that is. Overall, it was a bit dry, and should be had with some accompaniments. Next up was the Penne Pasta. It was penne pasta served in tomato sauce along with zucchini and other veggies. We had asked for a mixed sauce pasta, but the sauce inclined more towards the tomato one. It was flooded with cream and pepper, the latter making it too spicy. To cool down the extra spicy pasta, we ordered the Ginger Rock Salt Cooler, a classic cooler with ginger rock salt, soda, topped with cola. It was enticing and really soothing. It was prepared in the true sense of a cooler. The major numbers go to the service and ambiance. Calm and quiet as it can get, apart from the clamor of the kitchen. The view is pretty relaxing. The food; not that good in numbers. They try to make it authentic, but adjusting to the authenticity at the behest of taste made the chefs overdo the thing. Cocktails and Mocktails are immaculate. UPDATE: Covid protocols are followed here. The menu is now available by scanning a QR code. The food and service continues to amaze.