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Nice location for Amman highlights, very friendly and helpful staff! Rooms are a little dated, but very comfortable and clean. Excellent pool, sauna, steam room and hot tub as well as gym. Lounge was terrific. Globalist benefits are nicely delivered at this property! I would definitely stay again.
I stayed four nights at Grand Hyatt Amman. Room was nice, very clean, comfortable bed, shower and bathroom. Breakfast buffet I much liked and had a nice selection of local and international food. Staff was very friendly specially Mr. Suhaib was very gentility. But there was a reception lady called Sara which was very tuff and a rude lady and her behavior was very bad. I recommend moving her to the back services.