Always a big effort to be made at all levels, the fact of being in a place that was once mythical can neither compensate nor justify everything.
Beautiful location and decor but the services isn’t there. It’s a five stars resort but when you have to repeatedly ask for water, napkins or silverware it’s ruins the experience. Somehow I get better service at the bistro across the street. I was expecting better service from the five star establishment.
Our 2nd visit to Le Jardin du Martinez started a bit confusing because the host didn’t want to sit us just for appetizers and wine, only for “big plates” as she stated. So when I responded that we will order the “big plates” she had to “check with the kitchen” if they were still serving food. This is 9:30pm. Another waiter came by and asked if he could help us so I explained and he just sat us at a table and at the same time the hostess came with her “ok” and brought menus. Then we sat there looking at all the servers converse to who was going to take care of our table. 15 minutes later we were approached by a very friendly waitress that took our order and brought us a great bottle of Sancerre. The food was very tasty but it is clear that they are still figuring out the service at the restaurants. I really hope they get it tightened because the hotel is beautiful, the location cant be better and the food is delicious.
Service good, food very average which was a shame for such a location. The pizza starters were nice. Pasta wasn’t good. Fresh chips very nice. Chicken average. Risotto not great. Food needs to be improved. Lovely hotel
We had a great evening here. Loved the food. Calamari frites were the best I have eaten anywhere in the world. Back again soon. J'adore