La Cucina, JA-1, Salt Lake City, Next to Stadium, Sector III, Salt Lake City, JA Block, Sector III, Salt Lake City, Kolkata, West Bengal 700098, India
Salt Lake Stadium,Opposite Swabhumi
Cozy Italian place in kolkata in Hyatt.. elaborate menu and excellent service
The food was excellent and so was the service. A lovely family brunch.
Where do I even start while writing this review? The whole experience was horrible. Starting with when we entered the restaurant. We were told that most of the tables were reserved for guests but in reality only three were occupied. We didn't have a reservation. Only when we told that we then would go somewhere else did they give us a table. Secondly, when I told them whether they could arrange a cake for my wife's birthday, they said they cant as it had to be informed a day in advance. Third, the price of the dishes didn't meet the expectations of the portions. The taste however was awesome. Forth and most importantly, when we wanted to pay via Zomato pro, we were denied and we couldn't take the offer. We were asked to book through Dine Out instead. We were quite perplexed. I don't think we will ever visit this restaurant again.
The most horrible service ever. Our first fine dinning with kids after the Covid Outbreak. It was so disappointing inspite of us having 4 children on our table. The restaurant had just 6 tables occupied and still the waitress was shuffling between tables to serve. The service was so poor and the person serving was so careless that we got a feeling that a Dhaba would have been a better option. The drinks ordered for children in the beginning were served at the time of dessert after reminding her couple of times. There was no problem with the food but the service was the worst ever. Definitely not worth going anymore. This was last Saturday at Dinner. Now I get it why all other places had no place to sit while La Cucina was serving only 6 tables and rest were all empty. I am sure the service has been like this for quite sometime now. Hope they improve. I wish I had an option to rate Negative here.
One of the best Italian cuisine I've experienced so far. Amazing ambience, very warm hospitality, and such a wonderful staff. Highly recommended. Would love to come back for more❤