The service at this hotel from arrival has been excellent. The check in was warm and friendly with a complimentary gift for a special occasion, and they helped plan our bus to the airport for the following morning. The food and drinks are pricey.. but you are able to sit in the restaurant for dinner and order off both the bar and restaurant menu which helps. I ordered the burrata starter off the restaurant menu, and the garlic bread off the bar menu, which was delicious. The waitress remembered our room number from hours earlier which shows their attention to detail. Can't fault the room or cleanliness in the rest of the hotel. Very happy.

Natalie Davies

The rooms are spacious. Have good quantity and quality of towels. Only the necessary toiletry. There is a hair dryer iron, iron board, and safety box. The duvet is extremely heavy, and they do not put the top bed sheet. This is the only thing that was uncomfortable The meeting rooms are not big, and they lack fresh air. The restaurant and bar have good service. The staff is friendly and helpful. It is 5 minutes far from T2 Heathrow Airport.

Cecilia Farias

My recent stay at the Hyatt by Heathrow Airport was nice. From the moment we arrived, the customer service was attentive. Despite our late check-in, the staff made the process quick, easy, and friendly, even providing helpful directions to public transportation for our early morning flight. The hotel's cleanliness and comfort was above average. The beds were cozy, and despite being close to the airport, noise from the planes was not an issue at all. Additionally, having a bar open until midnight and a restaurant until 10pm was incredibly convenient, especially after a long day of travel. Pictures of the bar are provided. The shuttle service offered for a nominal fee of around 7 euros or the option to take the public bus for only about 2 euros added further value to our stay. The airport drop off is just a few minutes from the hotel. It's evident that the Hyatt prioritizes guest satisfaction and convenience. I highly recommend the Hyatt by Heathrow Airport for anyone looking for a comfortable and convenient stay, whether arriving or departing from the airport. It's the perfect choice for a quick stay, offering everything one could need for a seamless travel experience.

Mary M